FAQ's Frequently Asked Questions
Problems Unzipping Password Protected Files?
What Do I Need to Have a 3D Model made ?
First send us a sketch containing the image you want to reproduce as a 3D Model. You may add more details about your requirements and specifications in written, then we will contact you asking for additional details (if needed), so we can send you a cost estimate.
What Input Do you need?
Some basic details to know before creating new 3D models from sketches are:
- Low or High Poly Mesh?----- Vertex-Poly count Desired
- Textured?
- UV mapped?
- Rigged?
- Model is intended to be used for Animation?---Quads? Triangulated?
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Format delivery: If you chose .OBJ format then: Normals Exported? Can your software read .PNG or JPG images? or Do you need just basic materials included within the .mtl file?
What about the Copyright of my Character or Animation?
You hold the Copyright of any model delivered to you. However keep in mind that if you incur in modeling a character that has been already Copyrighted, you are responsible for whatever legal action taken against you or your business by the original owner. We have no way to check if an image submitted is Copyrighted or not, unless we are talking about "Spiderman" for example. Simply respect Copyrighted material.
How much Does your Service Cost?
Do I have to Send you money up front?
Due to our expertise in the 3D Field, we work efficiently and relatively quick enough to keep prices low. However complexity of your work is key factor in determining a competitive fear price. If Animation work is requested, then the amount of props, background, scenes as well as animation's length will determine the final cost. Yes ! Once we have discussed your project , we may ask for some money up front. This is not personal is just a way to keep jokers away from our line of work. When partial Payment is received, a Job Order is generated. This Job Order is sent to your inbox with details and estimated time of completion. You will be assigned with a WIP (Work in progress) link where we post images, Videos and Text of Current Status of your Order. WIP Threads can be Public, Totally Hidden or Private with Password Protection Enabled. You may pick any of these three options
Are All Models for Sale Designed by AGM Labs?
Of Course ! All models we sell in our "Download 3D Models" page are entirely made by us. From its first Vertex to its final Animation Demo belongs to AGMLABS.
Notice that we can add third party characters or Props to any of our Animation Demos,
However we NEVER SELL any THIRD PARTY WORK.
One of those examples was a MAYA Character which is freely available for Download and someone out there had the brilliant idea to say we were selling it !
Well it never happened and I think that dealing with Dirty Politics from Competitors makes us stronger, ORIGINALS and well experienced to provide you with the Best Quality Service for LESS.
Do you hire FREELANCERS?
Yes we do hire FREELANCERS when our Small Crew is tied up and Deadlines are nearby. We usually request help on Photoshop Textures, 2D Graphic Sketches and Zbrush Modeling. If you have something to show us, simply submit your YouTube Link using our Contact Page.
IMPORTANT: WE NEVER EVER REQUEST FREE LABOR !
If you have been contacted by someone in our behalf requesting any Type of Work, please always confirm the offer using our Contact Page from this site making sure agmlabs.com stands as main domain on emails and URL ! We have caught a few impersonations in the Past.
Problems Unzipping files?
Please use your latest ZIP Application to expand Downloaded files. If you need help you can Download the latest FREE Application for your Operating System from here:
Windows Users:
http://www.7-zip.org/
Mac Users:
http://www.kekaosx.com/en/
http://www.macupdate.com/app/mac/20954/stuffit-expander-2011
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